Privacy Policy

Privacy Policy

Marlin’s Furniture (“we,” “us,” “our”) respects your privacy. This policy covers the information we collect when you visit www.marlinsfurniture.com, shop with us, or contact us. It also explains how we use that information and the choices you have.

Information we collect

Information you give us: your name, billing and delivery address, phone number, email address, and order details. We collect these when you place an order, request a quote, apply for financing, or contact us.
Payment information: you enter card and payment details with our payment processors, and they process them. We don’t store your full card number.
Information collected automatically: like most websites, ours uses cookies and similar tools to collect basic technical information, such as your browser type, device, IP address, the pages you view, and how you arrived at our site.

How we use your information

To process and deliver your orders, arrange pickup, delivery, and layaway, and provide customer service
To respond to your calls, emails, website messages, and quote requests
To process payments and help prevent fraud
To understand how people use our website so we can improve it
To comply with legal, tax, and accounting requirements

Our online store platform Our online store runs on Lightspeed eCom (Ecwid). When you browse or check out, Ecwid processes your information on our behalf to run the store. You can read Ecwid’s privacy policy on its website.

Payment processors and financing Third-party payment processors handle online payments. Financing providers, such as Lendmark and Snap, handle financing applications under their own privacy policies.

Cookies and analytics We use cookies to keep your shopping cart working, remember your preferences, and understand site traffic. You can block or delete cookies in your browser settings, but some parts of the store, like the cart, may not work without them.

Emails from us If you email us or message us through our website, we’ll use your contact information to reply and to help with your order. We’ll also email you about your order, such as confirmations and delivery updates.

How we share information We don’t sell your personal information. We share information only as needed to run our business, for example:

With service providers that help us operate, such as our store platform, payment processors, and financing partners
When required by law, or to protect our rights, our customers, or our store

How long we keep information We keep your information as long as we need it to fulfill orders, provide warranty and customer support, and meet legal and tax requirements.

How we protect information We use reasonable safeguards to protect your information, and our platform and payment processors use encryption at checkout. No method of transmission or storage is 100% secure.

Your choices and rights To access, correct, or delete the personal information we have about you, contact us using the details below. Residents of Kentucky and other states may have more rights under their state’s privacy laws, and we’ll respond to requests as the law requires.

Children’s privacy Our website isn’t directed to children under 13, and we don’t knowingly collect personal information from them.

Changes to this policy We may update this policy from time to time. The version posted on this page is the current one.

Visit our retail store! 3570 Louisville Rd in Bowling Green!