Return Policy

Return & Refund Policy

We want you to love your furniture. If something isn’t right, here’s how returns work at Marlin’s Furniture.

Return window You can return an item within 7 days of the date it was delivered or picked up.

Condition of returned items Returned items must be in their original packaging.

Restocking fee All returns have a 20% restocking fee, which comes out of your refund.

Return shipping and transportation You’re responsible for getting the item back to us, including any shipping or transportation costs. Delivery fees on returned items are handled case by case, so please contact us.

How to start a return Within the 7-day window, call us at (270) 782-5619, email sales@marlinsfurniture.com, or send us a message through our website. Include your name, your order number or receipt, and the item you’re returning. We’ll walk you through the next steps.

Damage or problems at delivery or pickup Please check your furniture carefully when it’s delivered or when you pick it up. If you see any damage or problems, let us know as soon as possible by calling (270) 782-5619, emailing sales@marlinsfurniture.com, or messaging us through our website.

Defective or damaged items Defective or damaged items are covered under the manufacturer’s warranty. Contact us and we’ll help you file a warranty claim with the manufacturer.

Refunds Once we receive your return, we’ll refund the purchase price minus the 20% restocking fee.

• Card payments are refunded to the original card.
• Cash or check payments are refunded by check.

Refunds are processed in 3–7 business days.

Items that can’t be returned - Mattresses - Special orders

Questions? Call (270) 782-5619, email sales@marlinsfurniture.com, or stop by 3570 Louisville Rd, Bowling Green, KY 42101.